It would be a cheap trick to use Toyota to push up hits on my blog wouldn't it?
So as I throw my copies of "Toyota Culture" and other Toyota inspired management books in to the recycling bin, and reflect on the fact that the wife chose a bad week to order a new Toyota IQ, I'll try and think of a brand "like Toyota" instead.
You know, big on process and CSI.
A brand that has moved rapidly in to new geographies and launched a plethora of new products.
A brand that is in danger of putting short term gains ahead of the long term market.
Yes, you've guessed it.
I'm thinking
Is ITIL the next Toyota?
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