Tuesday, 14 May 2013

Whose Problem is it Anyway

I'm sat at Euston station on a train to Coventry that is both late and having to absorb passengers from an earlier cancelled train.  The root cause is a damaged power cable and I understand that this is outside of St Richards control.

What is really really annoying me is that I can overhear the on train  crew discussing the situation. So do you think they are most worried about their passengers being inconvenienced and possibly having a massively reduced at seat service - or do you think they are moaning about how the disruption affects them,  how it is all the fault of "management" and how they can get away with just serving a cold service to make life easier for themselves?

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