Once upon a time a teacher was telling the children in her class a fairy story. Oddly the story begins the same way as this one, with those same magic words
"Once upon a time there was a lonely Princess living in a castle. Once she had been a much loved Princess, but her fairy godmother hadn't been to see her for many years, her mother had died. Her father, the King, really didn't have much time to spend with her. Her brother, the Prince, didn't have much time for her either, and mostly when they met they squabbled over words.
It is true she did have some friends, who lived in the forest, the fawns and the dwarfs, and she would go and visit them, and they would tell her how beautiful she was, and that she really was very useful to the kingdom.
Then one day the King announced he'd found a new wife, and she was coming to live in the castle, in fact he'd already given half the castle and all the kingdom to the new queen, the poor Princess's new stepmother.
Can you guess how the story ends, children?"
She waited. Sure enough two hands stuck up in the air. One belonged to the sweetest girl in her class, and the other to the noisiest boy you could ever imagine. Because she was a good and caring teacher, and wanted everyone to have their say she really really wanted to let the boy go first, but the because she was also a really really nice person she decided to ask the girl first
"Please Miss, was the new step-mother really the fairy godmother, and did they all live happily together ever after and did all the fawns and all the dwarfs come and live in the castle and wait on them hand and foot, because she was beautiful, but she still remembered they were her friends so she would spend lots of time playing with them still, and were they happy ever after, and was everything in the kingdom wonderful for ever and ever and ever?"
The teacher smiled and was about to say "Yes, yes that is just how it was" but then she remembered the noisy boy still had his hand in the air, and being a very very good teacher she knew she had to ask him what he thought happened next.
"Miss, Miss did the step-mother turn out to be really really evil? Did she make the Princess do all the chores and make do with old clothes? And did she make the King get off his throne so that she could sit on it? And did she send men out to round up all the fawns and dwarfs, even the right gobby midget, and make them work really really hard and not give them any hamburgers to eat or any time off at all, and did she make them do the really really really hard work like spellin and sums and stuff? I bet she didn't want to marry the King anyway, I bet she really wanted to marry the Prince"
The teacher really didn't know what to say, because in her heart she knew that whilst the little girl had told her how the story really should end, she knew the little boy had told her how most fairy stories really do end, when they don't take out all the nasty bits.
That night when she got home, to her ordinary little house that was nothing at all like a castle she asked her partner what she should have said.
"Well I think you should have told them it was all very strange for the first few days, and then they settled down and became a typical family, that sometimes they were very happy, and sometimes they were very sad. Sometimes the step-mother did bad things she should have been sorry about, but wasn't, and sometimes the Princess was spiteful, because she could be. Then there were days when the sun shone, and everybody laughed."
The teacher smiled "But what about the dwarfs and fawns?"
"Oh, the boy was right about them, they still get dragged into the kitchens and made to do all the hard work, but the girl was right too, because they weren't unhappy, because they loved the Princess and only wanted what was best for her."
So there you have it.
Now what do you think REALLY happened?
Now, close your eyes and wish really really hard.
It is pure coincidence that the Capita ITIL deal was announced today.