tag:blogger.com,1999:blog-4779384442172756622.post9037609709292460749..comments2023-10-15T08:26:00.141+01:00Comments on Core ITSM: Making Back2ITSM WorkJames Finisterhttp://www.blogger.com/profile/16351798531269786632noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4779384442172756622.post-24375780234622754602011-11-18T11:17:39.340+00:002011-11-18T11:17:39.340+00:00Thanks Matt. My personal view is that for this to ...Thanks Matt. My personal view is that for this to work we need to mobilise as many existing sources of help and assistance as possible.Back2ITSM is not new in philosophy, the ITIL/ITSM community has always given back. What is different this time, I think, is harnessing the power of SocMed to get the support out to where it is most needed.James Finisterhttps://www.blogger.com/profile/16351798531269786632noreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-81871985065751054922011-11-18T11:03:25.471+00:002011-11-18T11:03:25.471+00:00James
As you know, I completely support this initi...James<br />As you know, I completely support this initiative, and regularly give my time to share knowledge and experience.<br />I think there are many more ways in which itSMF and SDI could support this, after all both organisations currently promote these same ideals through existing activity.<br />As I said on the ITSM TV interview, priSM is about giving back through things like mentoring and CPD. There are countless examples.<br />I've already taken some action to see what we can do to address some of the thoughts and suggestions you raised here to make it happen.<br />I'll keep you updated on progress.<br />Kind regards<br />MatthewMatthew Burrowshttp://www.bsmimpact.comnoreply@blogger.com