tag:blogger.com,1999:blog-4779384442172756622.post7921451900341040943..comments2023-10-15T08:26:00.141+01:00Comments on Core ITSM: ITIL: Now the Truth can be ToldJames Finisterhttp://www.blogger.com/profile/16351798531269786632noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-4779384442172756622.post-15771452069996481912016-03-02T12:46:38.314+00:002016-03-02T12:46:38.314+00:00The new version of ITIL views the IT Service Manag...The new version of ITIL views the IT Service Management domain by primarily describing the phases of the service lifecycle. Within this perspective it uses processes that detail parts of one or more phases. Alongside processes, descriptions of organizational functions and activities are also used to provide guidance. ASL is primarily a process model, focusing on Application Management and the maintenance part of Application Development but with clear interfaces to the adjoining IT management domains Business Information Management and Infrastructure Management.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-66114483083355458532014-10-20T08:25:30.831+01:002014-10-20T08:25:30.831+01:00This comment has been removed by a blog administrator.Anonymoushttps://www.blogger.com/profile/11878015149207550227noreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-4880160250749836722014-10-18T09:36:53.348+01:002014-10-18T09:36:53.348+01:00This comment has been removed by a blog administrator.ITIL Certification Training in Singaporehttp://www.myfastlearn.com/itil-foundation-training-singapore.htmlnoreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-51512444307286716892014-05-09T07:21:16.543+01:002014-05-09T07:21:16.543+01:00This comment has been removed by a blog administrator.Anonymoushttps://www.blogger.com/profile/00153919234678878989noreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-80583425344718694162014-04-24T11:47:00.784+01:002014-04-24T11:47:00.784+01:00This comment has been removed by a blog administrator.zoekaitlynhttps://www.blogger.com/profile/04027508936646284027noreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-84745680377805564352014-03-12T14:15:46.682+00:002014-03-12T14:15:46.682+00:00I am not a historian. I do read Charles Betz, who ...I am not a historian. I do read Charles Betz, who has claimed to be interested in the history of IT and so has done quite a bit of research on the subject. His views on the history of ITSM are not quite as ITIL centric as what you have described here (you claim that ITIL was "launching into empty space"). You may have described ITIL's history (more or less) but you have neglected the contributions of others that predate ITIL (or GITTIM). <br /><br />Here is a link to your friend Rob England's blog with additional information: http://www.itskeptic.org/node/29#comment-58<br /><br />There is also this http://itservicemngmt.blogspot.com/2007/09/brief-history-of-itil.html<br /><br />Or perhaps this is better:<br /><br />http://itservicemngmt.blogspot.com/2013/11/isoiec-20000-and-itil-timeline-history.html<br /><br />Anyway, if you look hard enough you can find out that Peregrine launched a Service Desk tool in 1981 (the foundation to today's HP Service Manager), CMM predates and certainly overlaps with parts of ITIL, IBM obviously has had some (debatable how much) influence over the orgins of ITIL, and probably countless other thoughts, papers, books, products all available prior to ITIL. <br /><br />To say it was "launching into empty space" is inaccurate. Perhaps it was launching into cluttered space, or disorganized space, or disparate space (which sounds funny), or something that would acknowledge that there were "things" out there just maybe not as well put together, consolidated or perhaps with the same breadth or overall intention of ITIL. Stephen Alexanderhttps://www.blogger.com/profile/06732856275393544674noreply@blogger.comtag:blogger.com,1999:blog-4779384442172756622.post-7990713172615876272014-01-24T10:16:52.723+00:002014-01-24T10:16:52.723+00:00Good to know about history behind creating ITIL. W...Good to know about history behind creating ITIL. Whatever, may be the reason but today I am definitely getting benefited with the concept and best practices devices by ITIL v3. Thanks. DivyaAnonymousnoreply@blogger.com